Refund policy
Thank you so much for shopping with The Everly Co.—your support truly means the world to us!
We hope you love your purchase! If something isn’t quite right, we’re happy to help.
Returns & Exchanges
Eligible items may be returned within 30 days of delivery for store credit or exchanged for another available item.
Purchases made with a promotional or influencer discount code are still eligible for an exchange or store credit unless the item was specifically marked FINAL SALE at the time of purchase.
Items marked FINAL SALE are not eligible for a return, exchange, or store credit.
Item Requirements
To qualify for a return or exchange, items must:
- Be unworn and unwashed
- Be free of makeup, deodorant marks, stains, odors, pet hair, or other signs of wear
- Have all original tags attached
- Be returned within 30 days of delivery
Starting a Return or Exchange
Before mailing your item, please email shop@theeverlyco.com with your name, order number, and the item you would like to return or exchange.
Our customer service team will provide return instructions and help you complete your request. Returns sent without prior authorization may experience processing delays or may be returned to the sender.
Once your item has been received and inspected, we’ll process your eligible exchange or issue store credit. Exchanges are subject to availability. Items that do not meet the requirements above may be returned to the sender.
Thank you for supporting The Everly Co. We’re incredibly grateful for every order and appreciate your understanding as we continue to grow!